Terms of service

1. Introduction

Welcome to our online jewellery store. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products & Descriptions

We make every effort to display our jewellery products accurately, including descriptions, images, and pricing. However, colours, sizes, and finishes may vary slightly due to photography, screen settings, or handcrafted variations.

All products are subject to availability, and we reserve the right to discontinue or modify items at any time without notice.

4. Pricing & Payments

All prices are listed in [AUD] unless stated otherwise and include applicable taxes where required. We reserve the right to change prices at any time.

Payment must be received in full before orders are processed and shipped. We accept secure payment methods as displayed at checkout.

5. Order Processing & Shipping

Once an order is placed, it will be prepared, inspected, and shipped within 5–7 business days. Shipping times may vary depending on location and carrier services. We are not responsible for delays caused by shipping providers.

6. Returns & Exchanges

Due to the nature of jewellery, returns and exchanges are subject to our Return Policy. For hygiene and safety reasons, earrings and custom-made items may not be eligible for return unless faulty.

Items must be returned unworn, unused, and in original packaging. Proof of purchase is required.

7. Care & Wear Disclaimer

Our jewellery should be handled with care. We are not responsible for damage caused by misuse, exposure to water, chemicals, perfumes, or improper storage.

8. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of our store and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these Terms excludes rights provided under Australian Consumer Law.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your privacy and using your data responsibly.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website constitutes acceptance of any changes.

12. Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes will be handled under Australian jurisdiction.

13. Contact Us

For any questions regarding these Terms of Service, please contact us through the details provided on our website.